FAQ

Where do you ship?

We ship via USPS to all 48 Continental United States as well as Alaska, Hawaii and Puerto Rico.

How much will it cost to ship my order?

Shipping is a flat $5 fee plus $0.75 for each garment or accessory ordered.

How long till I receive my order?

Shipping via USPS should get your gear to your mailbox within 7-10 business days (depending on item availability).

What is the return, refund and exchange policy?

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange an item, send us an email at sales@saltwatersoulapparel.com

Shipping
If you need to return an item, send us an email at sales@saltwatersoulapparel.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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